Tracking a Remote Workforce
Why Organizations are opting for remote workforce ?
In today's competitive environment organization have businesses all around the globe, with client's as well as employee's ranging across continents. Organizations cannot have offices at all locations and geographies, thus employing remote workers provides cost saving benefits to the organization. Organizations achieve cost savings because no physical office space is required for a remote employee. A remote employee is well connected through technology and is likely to use that same technology to stay connected to customers, colleagues, and management
With a large pool of employee's working at remote location or at client site; and sales team spread across geography it becomes really difficult for managers to track the work of the employees. The purpose of this paper is to identify the best practices being used to effectively monitor remote worker
Challenges
Remote workforce has lots of benefits but also has a set of limitations; managing remote employee's is difficult for the managers as there are always a fear in their mindset on how to effectively track the employees.
Since most of the remote workers are billed by clients directly the problem becomes critical. Client requires a constant tracking and reports of employees working on their project, and requires proof of the daily task carried out.
To sum up these points the major challenges faced in monitoring a remote workforce are:
How to track employee's daily work activity?
How to track location of employees who are mobile and their job requires travelling?
How to bill the client based on the number of hours worked by the employees?
How client can track the employees working on their project?
Worksnapper a tool to track remote employee
Worksnapper allows you to track your workforce effectively and provides you highly intuitive reports. The major features of Worksnapper are shown below:
Desktop Screenshot and Webcam Images
Application automatically takes screenshot of the workstation at stipulated times thus allowing manager to view the activity of the employee during his work hours. Images from webcam can also be taken
GPS Tracking
Global position system (GPS) monitoring makes real time position tracking possible and is an effective way to monitor and track employees. Employees who are constantly on the move like sales team or service team can be effectively tracked.
Worksnapper Mobile application captures location of the employee thus making sure they are at right place at right time. The data is shown in map so that exact location can be tracked.
Timesheet
Employees can post comments on the task they are working, providing a status update on the task allocated
Mobile Application
Worksnapper allows your managers as well as clients to view reports of the employees on the move. Mobile workers can use the mobile application to update their location.
Reporting and Analytics
Worksnapper empowers managers in the organization to gather and analyze complete information related to employee through various reports
Some of the major reports are
Snapshot report
Employee Work Hour Report
Timesheet Report
Project Report
Client can also view reports related to their projects, also the reports can be exported in major formats to an external location
Invoicing
Project Invoicing can be done easily by effectively tracking number of billable hours and invoices can be generated on the fly based on number of hours billed.
Benefits of Worksnapper
http://www.worksnapper.com experience the new era of work tracking
Orignal From: Tracking a Remote Workforce
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