Most of the large and midsized businesses deploy enterprise IP telephony to cut telecom costs and improve collaboration between remote teams. But you can also use it to enhance your staff productivity:
* improve administrator productivity;
* speed up employee daily communications,
* manage phone inventory at all company sites from a single workplace
with enterprise IP telephony network management software, integrated with your IT infrastructure.
1. Enhance Your IP PBX Administrator Productivity
As the standard IP PBX administrator interface is rather complicated, simple daily chores require plenty of time and sufficient expertise from your administrators.
Implementation of VoIP network management software with an easy-to-use graphic user interface permits you to entrust IP PBX administration daily tasks to one, not necessarily highly skilled, administrator and thus:
* release qualified specialists for complicated tasks and, this way, improve their motivation;
* save your employee time and efforts;
* save your money.
Another way to save your employee time with enterprise VoIP management software is to accelerate their daily inner communications.
2. Speed Up Employee Daily Communications
If you need to:
* reduce the time that your employees waste searching for a necessary contact, especially if a needed person is absent, and they don't know whom to address their questions;
* timely update the corporate address book when employee personal data are changed at any company site,
you can use an "Address-book" application, integrated with your HRM software. In this case, information in the address-book will be updated automatically and be available for your employees regardless of a company site they work.
This approach allows you to:
* guarantee that your corporate address book always contains actual information;
* route incoming calls, addressed to an absent employee (who is in a long business trip or at a vacation), to his/her mobile phone or supervisor;
* release a person, responsible for this job, for tasks that demand his/her experience and expertise.
You can also implement an appropriate XML-service on your employee IP phones, with which your staff can:
* quickly find the necessary contact data;
* manage their statuses and set the preferable way to communicate;
* check these information about the others
After simplifying the phone number management processes, you can also streamline phone inventory processes at all company sites with your IP telephony management software.
3. Save Your Staff Time and Efforts on Phone Inventory Tasks
Phone inventory management is rather complicated, especially if you have to do it at several company sites. To manage phone inventory from a single workplace and provide actual information about any item at each your site, you can:
* integrate existing corporate inventory software with VoIP network management software or
* add a special multi-location phone inventory feature to your IP telephony network management software.
Thus, you will:
* control thoroughly phones at all company sites and never miss even unused items;
* timely provide your employees with ready-to-use phones;
* speed-up daily inventory tasks, and save time and efforts of an appropriate employee;
* save your staff time wasted searching for missed inventory.
Conclusion
In today's economy, the majority of companies look for each way to improve employee productivity and decrease communication costs. By deploying an enterprise IP telephony network, you aim to reduce sharply your telecom expenses. You can achieve all these main goals by implementing VoIP network management software, customized to your needs, to save your staff time on IP PBX administration, daily communications and inventory tasks.
Learn how to reinforce your enterprise with VoIP from the free e-book, "The Connected Enterprise", where Alexander Anoshin, who shares his experience in Cisco software development and VoIP integration.
Orignal From: 3 Great Ways To Simplify Your VoIP Network Management
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