After all you want to understand how a VoIP phone system can lower your maintenance costs, give you control over your communications and save your business money, right? Voip is voice over internet protocol. It really just means that voice is carried across the internet, or even just carried across your data local area network or LAN.
VoIP is short for Voice over Internet Protocol is a way to make calls across your Local Area Network (LAN) and or Wide Area Network (WAN). The technology behind VoIP converts your analog voice into digital packets which are then sent across a network using the Internet Protocol (IP) to their end destination. It is most commonly associated with making calls across the Internet.
As you've probably guessed, a VoIP phone system gets connected to your LAN. It uses your LAN as the backbone of the system - connecting your VoIP phones and your VoIP service provider to the VoIP PBX. That makes uses of IP technology to handle your call control and manage your connection to the Wide Area Network over which your Calling service comes.
Even though a VoIP phone system uses and connected to your LAN most systems can connect directly to the Publicly Switched Telephone Network (PSTN). This gives you the ability to use both VoIP and the PSTN for your calling.
If your head is spinning right now, don't worry. Reading about the differences between your existing PBX and a VoIP phone system should help. All it would take to convince you to buy one today would be to have you try it on and tell you how great it looks on you.
Obviously you can't try on a VoIP phone system. Even if you could, I doubt it'd do anything for your looks. But that doesn't mean there aren't some rather sexy benefits to you owning a VoIP system. You could literally read for hours about all of the various benefits to owning, but your time is expensive, so here are the major benefits most like you realize by owning
Cost savings - Not only will you save money by using VoIP for your calls, you will also see a reduction in the maintenance and support costs since you will no longer need to maintain a separate network for your PBX or pay for the "phone guy.
Remote Deployments - Whether you are looking to have someone work from home, want to set-up a distributed call center or simply set-up branch offices on the same system you are using (without having to buy another phone system), with an IP PBX you can deploy IP Phones anywhere there is an Internet connection and control them from your central location.
Productivity and Efficiency Increases - Since a VoIP phone system has the ability to integrate with other business systems, such as your CRM or ERP platforms, you will realize productivity and efficiency increases as a result of voice enabling these.
Visibility Across Your Entire System - Regardless of where you are, getting real-time access to analytics, queue statuses, call recordings and other phone system statistics is as easy as logging into your system from a web browser. With visibility across your entire system, you can make educate decisions about your operations on the fly.
Scalability - In the past, once you got past a certain headcount, you had to replace your entire PBX, in favor of a newer, more expensive version. Thanks to the way in which a VoIP phone system is built, adding additional extensions is as easy as a few click of your mouse and the purchase of a new VoIP Phone.
Also with phone systems, users can virtually move themselves from one desk to another, by simply picking up the phone, and plugging it into another LAN point. This can save you considerable costs on the life of the phone system. Most of these systems also have fairly simple web based administration, and are not as mysterious with terminologies as their descendants.
Have a look a that the smaller business packages we have in our on line store, and call us if you need more information or a larger system quote that you need. Alternatively feel free to call us any time on 1800 68 78 70 to speak with a expert or to arrange a demo at your office
Orignal From: The basic features of a VoIP phone system
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